Who can forget Teresa Gattung’s statement in 2006 about pricing information in the telecommunications industry: “Think about pricing. What has every Telco in the world done in the past? It's used confusion as its chief marketing tool.”

ZiCi Reporting removes the confusion: clear summaries highlight trends, cost spikes and apportions costs to the appropriate department automatically. Each report is customised from a range of around 140 templates to give only the information required by our clients to measure their own key indicators.

ZiCi Reporting ensures our clients have a clear and concise understanding of their organizations telecommunication usage, which they can then compare to their Telco vendor invoice to confirm what services they really have and what they have really used.

The inclusion of fixed services as well as call costs to ZiCi Reporting highlights any changes between months, making trends explainable.

Top twenty league tables detail the most expensive calls or extensions and spotlight opportunities to save costs by encouraging a change in personnel phone usage habits or policy.